Database Connectivity Issues

Incident Report for TheraPlatform

Resolved

This incident has been resolved.

Posted Oct 28, 2022 - 08:33 PDT

Update

We have experienced database connectivity issues today. We have performed manual failover of our systems and are monitoring further performance and investigating the cause of the connectivity issues. All systems are operating normally now.

Posted Oct 28, 2022 - 07:25 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 28, 2022 - 07:23 PDT

This incident affected: Therapy Rooms, API, and Databases.