AWS

Incident Report for TheraPlatform

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 14:38 PDT

Investigating

Amazon Web Services (AWS) - out infrastucture provider - is currently experiencing issues that have impacted a number of softwares, including ours.

As a result, some users may have experience disruptions with features such as Telehealth services and general platform performance.

Our team is actively monitoring the situation and working to minimize any disruptions. We'll continue to keep you updated as we learn more.

Posted Oct 20, 2025 - 08:11 PDT

This incident affected: Video Servers and Session Recording.