AWS Global Outage
Incident Report for TheraPlatform
Resolved
This incident has been resolved.
Posted Dec 07, 2021 - 15:42 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 13:35 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Dec 07, 2021 - 10:36 PST
Update
We are continuing to monitor for any further issues.
Posted Dec 07, 2021 - 10:31 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 07, 2021 - 10:31 PST
Investigating
Due to an outage at AWS impacting many websites, you may currently be experiencing difficulty accessing or using some parts TheraPlatform. AWS is working to resolve the problem. We’ll keep you posted.
Posted Dec 07, 2021 - 10:31 PST
This incident affected: Therapy Rooms, API, Databases, Video Servers, Messaging Servers, Email servers, and Session Recording.