Issues with third party services

Incident Report for TheraPlatform

Resolved

This incident has been resolved.

Posted Mar 15, 2021 - 14:47 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 15, 2021 - 14:04 PDT

Monitoring

We confirmed that Azure has applied fix on their end and we are observing now TheraPlatform API endpoints full recovery.

Posted Mar 15, 2021 - 14:04 PDT

Update

We are continuing to investigate this issue.

Posted Mar 15, 2021 - 13:50 PDT

Investigating

Azure is currently experiencing issues with their authentication mechanisms which is affecting TheraPlatfom API end points. We are monitoring status with the Microsoft Azure and we will post updates as soon as they will become available.

Posted Mar 15, 2021 - 13:49 PDT

This incident affected: API.